eBooks

While an uptick in sales is definitely cause for celebration, it may also signal a need to evaluate your implementation processes. After all, more sales = more new clients ready to be onboarded. In part 2 of our infographic series, we share seven more tips to help you increase onboarding project volume without completely crushing your margins by adding more staff or contractors.

As the slow season comes to a close and sales teams begin to pick up the pace as things heat up again, your implementations teams will naturally also see an uptick in new clients ready to be onboarded. In part 1 of our infographic series below, we explore 7 useful tips and best practices to help your team successfully implement an influx of new clients by streamlining processes and accelerating time to value and revenue recognition.

The hard truth about implementing B2B software without engaging third-party partners is that it’s irrationally expensive, complex and doesn't scale. Fortunately, there a several steps software providers can take to establish streamlined and scalable process that eliminate much of this pain and manual work. In this guide, we'll outline Baton's model for leveraging third-party implementation partners to scale faster while keeping costs low.

A guide to managing the most critical phases in B2B onboarding

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In this guide, you will learn how to step up your team’s implementation game by leveraging a project management platform, and why this is critical to driving real, measurable results. Regardless of size, your SaaS onboarding team can benefit from the strategic wisdom shared in this guide.

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What are the biggest problems in SaaS implementation, and more importantly, how do you solve them? We’ve assembled a list of what we believe are the biggest issues in SaaS implementation along with tips on how you can address them.

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A failed implementation will always damage your reputation – it doesn’t matter how great your software is. So, how can you impress your clients and overcome the many challenges that come with implementation? We’ve laid out the 9 biggest pain points in SaaS implementation, and how you can avoid them.

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Andy Grove, the renowned Silicon Valley executive is credited for promoting the importance of Objectives and Key Results (OKRs) at Intel. Too often he witnessed great teams struggle unnecessarily when business objectives and expected results were not clearly set. It is widely believed that his insistence on setting OKRs not only helped Intel become a global leader in microprocessing, its success as a reliable methodology has made it SOP at such tech giants as Amazon, Facebook and Google.

Rules for SaaS Implementations
— Part 1

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Part One of a three-part series on how improved software implementation processes can greatly reduce churn, positively impacting your business for years to come.

Part Two of a three-part series where Baton describes on how improved software implementation processes can greatly reduce churn, positively impacting your business for years to come.

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In the final segment of this three-part series, Baton looks even deeper at how measuring your team's software implementation process can lower churn and provide you first-mover advantage that will last for years to come.

by Emilia D’Anzica, Customer Success Strategist, and David Lahey, Advisor, Growth Molecules. We simplify Customer Success.

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