Baton

“If you can’t measure it, you can’t improve it.” Learn how to create a SaaS implementation schedule for clients that’s grounded in data, not assumptions.

How “the hardest working operations platform on the planet,” uses Baton to manage deployments and gain visibility into their implementation processes.

Looking to become the next VP of Customer Success at your SaaS company? See 8 ways to get there and how using the right SaaS implementation tools can help.

Spreadsheets vs. an implementation project management platform: Why it’s a small transition that makes a huge difference

Like any fight club, industry competition is cutthroat and those breaking with tradition are quietly building winning SaaS implementation strategies. See how.

Avoid churn by giving your clients every reason to believe in you and your products. See the 5 most common points where clients lose confidence during software implementation

Software implementations are never straightforward. In this post, we show you how the right tools help minimize common implementation delays.

Impress your clients and overcome the problems that plague software implementations. Learn more about solving the top 9 Saas implementation challenges.

The Baton Method was conceived for implementations of critically important software projects, where failure translates to important business objectives being delayed, or unmet.

Nothing is more likely to slow down a software implementation project than kicking it off without a well-circulated plan that's been carefully considered and communicated to all relevant parties.

We know that those implementation projects that begin poorly also typically end poorly, and all project participants that are impacted may choose to never work with the failed software again.

Baton talks with industry thought leader Carsten Thoma, who cofounded Hybris Software

Baton Blog Series: Lily Engle, VP, Implementation Services & Support, VTS, Inc.

At Baton, we believe that the most critical time for software providers to actively listen to the customer is during the implementation process. This can be as difficult as the handoffs in the 4 X 100m relay.

Baton and its customers are creating new rules to help great software shine from day one.

The Baton Method was created to evolve standard implementation methodologies and streamline best practices to address even the most complex software engagements