Articles by

Alex Krug

Three problems that impact SaaS implementation

Communication problems can be costly when it comes to software implementation. Learn why this happens and how to prevent breakdowns.

People, Processes, and Metrics

We believe that through shared systems, lexicon, and process we can universally improve the way that software implementation projects are done.

Baton Blog Series: Bradley Jones, Senior Vice President

Bradley Jones | Senior Vice President, Customer Experience

Software Implementations and Ops Debt

Ops debt occurs when long-standing processes for collaborative projects generate new problems that clutter and slow important software implementation projects.

Boost revenue with the right SaaS tools

How the right project management tool can make you more money

Your SaaS delivery plan just got punched in its mouth

“Everyone has a plan until they get punched in the mouth.” Mike Tyson

Purpose-built software to make SaaS implementation easier

Why you need a project management tool made specifically for SaaS implementation

5 ways to decrease software implementation time

How SaaS companies can save time on implementation

Start right and finish strong, every time

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