Baton and its customers are creating new rules to help great software shine from day one.
#01
The universal taxation on task ownership is the deadline.
#02
Unrealistic client expectations and project delays are created simultaneously.
#03
Process is the path to repeatability; repeatability the path to scale.
#04
Lower the marginal cost of replicating your product implementations, or perish.
#05
The sooner you discover the real challenges of implementing your software, the fewer clients you’ll disappoint.
#06
Stalled implementations delay bookings-to-billings.
#07
Disoriented clients churn.
#08
“Everyone has a plan until they get punched in the mouth,” and almost every implementation gets “punched in the mouth.”
#09
To your customer, using spreadsheets to manage project status reports sounds just like a dial-up modem.
#10
Precise project tools help good implementation managers become great.
...and more rules coming soon!
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