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Baton is a customer onboarding platform for managing software implementations from start to finish
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Never stop improving your implementation process
Great software firms stay great by always looking for ways to improve. Baton is focused on the implementation process because too often it’s overly complicated, lacks standards for task management and automation, and regularly slams into the wall when cross-domain communications are required.
Try a new way to elegantly manage your projects
Trusted by teams shipping great products
It’s not about the customers you win. It’s about the customers you keep
End communication breakdowns
- Increase project visibility across company borders
- See and manage project interdependencies
- Ensure critical messages are sent and seen
Start with a plan, adaptable by design
- Eliminate frustrating false starts
- Set clear expectations and assignments
- Secure the right talent for every task
Keep your projects moving
- Recognize revenue faster
- Raise project red flags automatically
- Trigger required decisions systematically
Stay on budget
- Tie billable hours to tangible outcomes
- Eliminate unexpected costs
- Infuse predictability to attract service partners
Increase customer retention
- Prioritize your customer’s mission
- Give your clients unprecedented project visibility
- Keep the focus on action and accountability
Use tools built for software providers
- Arm the entire team with the project tools they need
- Customize your implementation process
- Eliminate tedious project status requests
Optimize team performance
Baton ensures team accountability by providing each project participant with a set of customizable implementation processes and ongoing, automated information exchange.
Intelligent project alerts
Baton provides ongoing reminders to task owners and updates to all participants working on specific tasks.
Link docs to projects
Resources, such as project-related documents, are easy to find and linked to tasks, teams, milestones or specific participants.
Software implementation spoken here
Baton users adopt easy-to-understand icons and a common vocabulary to stay current on task ownership, due dates, project deliverables and more.
Scale & standardize your implementation projects
Built for growth, leverage Baton to manage large numbers of implementation projects. Gain visibility to discover recurring project problems and note anomalies while standardizing processes that increase productivity.
Baton becomes your central source for communications and implementation activity tracking. Status reports are always available in real-time. Baton provides unique views relevant to your team, each client, and authorized 3rd-parties.
Implementation is your first impression, so let us help you make it a great one
Demonstrate the readiness of your organization and the value of your software faster with Baton.
Unlimited project collaborators
Flexible pricing lets you collaborate with internal, client, and third party team members without adding costs.